Question 1

Do you offer free estimates?

Accepted Answer

Absolutely! We offer completely free, no-obligation quotes for all cleaning services. Tell us your home's size and the cleaning type you need, and we'll confirm your exact price in writing before we start - no hidden fees, no hourly surprises.

Question 2

What is your service area?

Accepted Answer

We proudly serve the entire Denver Metro area, including Denver, Aurora, Centennial, Parker, Littleton, Highlands Ranch, Lakewood, Wheat Ridge, Golden, Arvada, and surrounding communities.

Question 3

How is your pricing calculated?

Accepted Answer

We offer transparent, fixed pricing based on your home's size (bedrooms and bathrooms) and the cleaning type you need — you can see the exact price table on each service page. Add-ons like window cleaning, inside fridge, inside oven, baseboards, and cabinet details are always billed separately at their fixed price. Homes with pets include mandatory deep pet hair removal (+$100), and homes with a basement include basement cleaning (+$550 minimum). Recurring plans save you money: 15% off weekly, 10% off bi-weekly. Your final price is always confirmed in writing BEFORE we start — no hidden fees, no hourly surprises.

Question 4

Are your cleaners background-checked?

Accepted Answer

Yes, every team member is background-checked and professionally trained in safe, effective cleaning techniques using eco-friendly, family- and pet-safe products. Your trust means everything to us.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Apple Pay, Cash, Credit card, Google Pay, Venmo, and Zelle for your convenience.

Question 6

What does a standard cleaning include?

Accepted Answer

Our standard cleaning covers all main living areas: dusting, vacuuming, mopping, bathroom and kitchen sanitization, trash removal, and general surface care. Perfect for weekly or bi-weekly upkeep.

Question 7

What's the difference between standard and deep cleaning?

Accepted Answer

A deep cleaning is a top-to-bottom reset of your home. We tackle grout, baseboards, vents, light fixtures, behind appliances, and every overlooked surface for an immaculate, move-in-fresh result.

Question 8

Do you provide all cleaning supplies?

Accepted Answer

Yes! We arrive with all supplies and equipment included in your fixed price - premium, eco-friendly products that are safe for your family and pets. You don't need to prepare anything.

Question 9

Do you clean homes with pets?

Accepted Answer

Yes, we clean homes with pets and use pet-safe, eco-friendly products throughout. Let us know about your pets and any sensitive areas so we can tailor the visit.

Question 10

Will your move-out cleaning help me get my deposit back?

Accepted Answer

That's the goal! Our move-out deep clean covers every corner, cabinet, grout line, window, and appliance so the property is walkthrough-ready. We treat your home like our own and leave it spotless - every time.

Question 11

How far in advance should I book a move-out clean?

Accepted Answer

We recommend booking 1-2 weeks in advance, especially during peak moving season. Same-week availability is often possible - contact us and we'll find a slot.

Question 12

What is included in a move-in cleaning?

Accepted Answer

A move-in clean sanitizes and refreshes your new home before you settle in: kitchen cabinets, bathrooms, floors, windows, baseboards, and a full wipe-down of every surface, so you start fresh.

Question 13

How does your 5-step process work?

Accepted Answer

1) Free consultation and accurate quote 2) Scope and price confirmed in writing 3) Our team arrives on time with all supplies 4) We clean and do a final walkthrough with you 5) We guarantee your satisfaction.

Question 14

What is your satisfaction guarantee?

Accepted Answer

We stand behind our work with a 100% satisfaction guarantee on every single visit. If something isn't right, tell us within 24 hours and we'll make it right.

Question 15

Can I reschedule my cleaning?

Accepted Answer

Of course! Life happens. Just let us know at least 24 hours in advance and we'll reschedule your visit at no charge. We value punctuality and clear communication.

Question 16

Do you offer recurring cleaning schedules?

Accepted Answer

Yes! We offer weekly, bi-weekly, or monthly recurring visits tailored to your lifestyle and schedule. Recurring customers enjoy consistent service from a familiar, trusted team.

Frequently
Asked Questions.

General

Cleaning Services

Move-Out & Move-In

Scheduling & Guarantee

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